Data Deletion Instructions

Remove a connected social account

1. Sign in at PostNexa and open your project → Project settings.
2. In Platform connections, press Disconnect next to the platform (Facebook, Instagram, Threads, TikTok, LinkedIn, X or Telegram).
3. The stored access tokens and account identifiers are deleted immediately and permanently.

You can also revoke PostNexa from the platform’s side, for example: Facebook: Settings & privacy → Settings → Business Integrations (or Apps and websites); Instagram: Settings → Website permissions → Apps and websites; Threads: Settings → More settings → Website permissions; TikTok: Settings and privacy → Security & permissions → Apps and services permissions; LinkedIn: Settings & Privacy → Data privacy → Permitted Services; X: Settings and privacy → Security and account access → Apps and sessions → Connected apps; Telegram: remove the bot from your channel’s administrators, or revoke its token in @BotFather. Once revoked, our stored tokens stop working; disconnecting in PostNexa additionally erases them.

Delete your entire account

1. Sign in → Account settings → Danger zone → Delete account.
2. Before anything is deleted you are shown what will happen to unused tokens (frozen) and to any debt (it stays bound to your number), and asked to accept each point.
3. This removes your profile and disconnects your data from the Service; encrypted platform tokens of your projects are deleted.
4. The invoices issued to you, and the evidence of your country recorded with them, are kept for the period tax law requires, as our Privacy Policy explains.

Deletion by e-mail

If you cannot sign in, send a deletion request from the e-mail or WhatsApp number associated with your account to support@postnexa.io. We confirm completion within 30 days. The same address handles requests to remove you from the waiting list.